Widerrufsrecht

 

We hope you love your purchase, but if for some reason you need to return your items, you may return within 14 days of purchase ( Excludes Limited Edition and Pre-Ordered collectible Toy Art pieces Sold)

To complete your return, we require a receipt or proof of purchase accompanies by order # and email as well as proof of charge. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.  

Three Finger Bang Bang© x OG Toy Art Studio, LLC

ATTN: Returns & Exchange

5473 Blair Rd Ste 100
PMB 254924
Dallas, Texas 75231-4227 US


Please allow 5-­7 business days from when the item is delivered for your returned order to be processed.  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Please note that your banking institution may require additional time to process and post this transaction to your account once they have received the information from us (typically 3-­5 business days).

We can only issue a refund to the original form of payment used at the point of purchase. In the event you no longer have access to this account or it is no longer active, we will then process your refund in the form of a check mailed to the address in your customer profile which can take 4-6 weeks to process. Original shipping charges are nonrefundable.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at threefingerbangbang@gmail.com and send your item to The Return and Exchange address listed above.

Cancelation Fee: In the event a pre-ordered item needs to be cancelled a cancelation fee of $35 US dollars will apply.

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift credit certificate will be emailed to you.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.